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Americas Carrier Mobile Broadband Network Performance.

ARCchart - 8/1/2011 - 160 Pages - ID: CCEQ6490057

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Abstract   |   Table of Contents

Carriers are using mobile broadband as their weapon of choice in the fight against the commoditization of voice and falling ARPU. It is therefore imperative that carriers have networks which can consistently and reliably deliver good data performance to their customers. This study is based on the data speed and latency measurements collected for 72 wireless carriers operating within 20 countries in North, South and Central America using a smartphone app. This approach has facilitated the collection of millions of individual test readings from hundreds of thousands of users who have conducted tests for virtually every mobile carrier in virtually every country in the world. Using these readings, ARCchart has been able to estimate averages for download speed, upload speed, latency and overall network quality, along with a measure of smartphone penetration. This report shows there is wide variation in the network performance between carriers and there is a genuine risk that carriers which develop a reputation for inferior performance will suffer high churn and an overall loss of subscribers.

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