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Why is AOL buying Quack.com? This exciting new report looks at how IP telephony, voice portals, and voice application service providers will change Internet-based e-commerce, bricks-and-mortar business, and the entire telecomm industry. We evaluate the prospects and limitations of key technologies such as IP telephony, speech recognition, text-to-speech, artificial intelligence, verbots, and more. We analyze the opportunities and threats posed to incumbent local exchange carriers, ISPs, cable TV operators, software developers, content producers, and more.
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