|
In this second Competitive Profile of vendors providing offshore/nearshore sourcing services in Central and Eastern Europe (CEE), IDC slightly altered its framework to include vendors both native to CEE as well as international vendors that have chosen to establish operations in the region in order to take advantage of lower costs and a highly-skilled labor force. This in-depth framework allows IDC to analyze not only vendor performance but also the impact a vendor's presence has on the markets in which it operates. The analysis of vendors in this study follows benchmarks across the four main categories listed above.
In addition to providing valuable vendor-based performance benchmarks, this Competitive Profile provides macro-market analysis of the CEE offshore/nearshore sourcing market, and recommendations and guidelines on how both local and international players can compete in the CEE IT services and business marketplaces.
The findings of this Competitive Profile will help end users and vendors alike as they continue to seek the most effective and efficient ways to run their businesses. End users (large enterprises and SMEs) will gain a better perspective regarding the qualifications and abilities of sourcing providers in the region, both technological as well as business process related. This profile will assist offshore/nearshore players in building business models to help them better compete in the region. The document also provides analysis of key market trends and the potential opportunities and pitfalls facing providers on the market.
This study analyzes both vendors native to CEE and international vendors who have established offshore/nearshore sourcing operations in the region across the following four variables:
Company Overview
Services Offered
Financials and Employees
Sales, Customers, and Contracts
The study profiles each company based on quantitative data relating to the above four categories for the year 2007, and offers a qualitative analysis of the data.
"The countries of CEE have proven to be competitive locations for IT services delivery. Lower costs and talented human resources have enables vendors native to CEE the opportunity to compete for a share of global services contracts. Additionally, several international vendors have taken advantage of the region's lower costs and highly skilled resources to conduct their services activities at much lower cost than in their home countries. As a result of their presence on the market, finding affordable talent has become more difficult for local vendors, who must now compete for every professional they bring onboard, and they also must be willing and able to pay for them if they expect to remain a viable player on the CEE offshore/nearshore services market." - Curtis Robinson, Analyst, IDC CEMA
|
