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Japan Mobile SaaS User Survey 2009: Needs of Emerging "Enterprise Consumers"

IDC - 10/12/2009 - 48 Pages - ID: IDC2474424

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Abstract   |   Table of Contents

This IDC study (which is a translation of the Japanese report, IDC #J9350104) analyzes the results of IDC's Mobile Computing/SaaS Survey, conducted in April 2009. Over the past few years, the capabilities of mobile phones have achieved significant progress. They have become one of the most familiar IT tools, and are also being developed together with business applications. This study scrutinizes the actual state of mobile computing utilization in enterprises, the utilization situation, and the needs of software as a service (SaaS) for business software.

"For corporate users, mobile phone/smartphone application service provisioning (ASP)/SaaS software/services with high utilization rates were those involving mobility, which is difficult to realize in solutions that use notebook PCs as terminals — software/services that calculate travel expenses, manage access, and manage workers outside the office through GPS. Instead of replacing existing PC markets, a new market will be formed to meet mobility needs," comments Tomoko Akagi, group manager, Software, IDC Japan.

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